Shipping policy

Shipping Policy

At Knick Knackys, many of our products are made or prepared especially for you. Processing and shipping times may vary depending on the product and destination.

Processing Times

Orders generally require processing before shipment. Some items may be made to order and can require additional production time. Estimated delivery information will be provided when available during checkout or with your order confirmation.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your order, shipping destination, and available delivery method.

Tracking

When tracking is available, you will receive tracking information after your order ships. Please allow time for the carrier to update tracking after the shipping label is created.

Multiple Shipments

Products in the same order may occasionally be produced or fulfilled separately. If this happens, your order may arrive in more than one package and at different times.

Incorrect Shipping Information

Please review your shipping address carefully before completing your purchase. If you notice an error after placing an order, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

Carrier delays can occasionally occur after an order has shipped. If your tracking appears unusually delayed, your package appears lost, or your order arrives damaged, please contact us with your order number so we can review the issue.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless specifically stated at checkout.

Questions

If you have questions about your shipment, please contact us through the contact information provided on our website.